Just read a post by Drew DeVault: https://drewdevault.com/2020/11/06/Utility-vs-usability.html
I very much agree. So many people treat working with computers as “I don’t like it but I have to do it.” Often these people learn only the minimum required to get something done.
I think that, as professionals, we need to treat computers as tools to get a job done. You wouldn’t hire a carpenter who said they “never learned to use the drop saw because it seemed hard, so they just use a hand saw for everything.”